VAT is charged on all products but they are all VAT exempt for customers using for medical conditions that are UK or EU residents. Exports outside of the UK and EU are not charged UK VAT as this is classed as international shipping and you may pay your own countries import duties instead.
So…… here is the On Oxygen process.
1. Purchase your chosen product(s) from the On Oxygen Website
2. The VAT declaration form will be in your delivery box with your purchased item(s)
3. Complete the VAT form and post in the envelope provided
4. VAT is refunded on fully completed VAT documents within 7-14 days of arrival
5. All customers refunded VAT will be notified by email.